Shipping policy
This policy outlines the terms and conditions for shipping orders placed with us within the United Arab Emirates.
1. Orders within Dubai:
- Minimum Order Value: A minimum order value of AED 50 is required for all orders within Dubai.
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Shipping Options and Timelines:
- We aim to provide same-day or next-day delivery for orders within Dubai.
- Urgent Orders: Customers with urgent delivery requirements are requested to contact us prior to placing their order to discuss available options.
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Shipping Fees:
- Free Shipping: Orders with a total value of AED 100 or above qualify for free shipping within Dubai.
- Standard Shipping Fee: A shipping fee of AED 15 will be applied to all orders below AED 100.
2. Orders to Other Emirates (Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah):
- Minimum Order Value: A minimum order value of AED 85 is required for all orders to other Emirates.
- Shipping Timeline: Delivery to other Emirates is typically expected within 2-5 business days.
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Shipping Fee: A flat shipping fee of AED 15 will be applied to all orders to other Emirates for orders below AED 250.
- FREE SHIPPING for orders of AED 250 and above
3. General Information:
- Business days are defined as Monday through Friday, excluding public holidays in the United Arab Emirates.
- Delivery timelines are estimates and may be subject to unforeseen circumstances. We will make reasonable efforts to notify customers of any significant delays.
4. Contact Us:
For any questions or urgent requests regarding shipping, please contact us before placing your order.
